Mystery Shopper Form

Shopper Name*

Visit Date*

Store / Location Visited*

Store Cleanliness*

Excellent

Good

Average

Poor

Staff Friendliness*

Excellent

Good

Average

Poor

Product Availability*

Excellent

Good

Average

Poor

Overall Experience*

Excellent

Good

Average

Poor

Detailed Observations*

What is this form?

A mystery shopper evaluation form for documenting retail or service experiences. Captures store conditions, staff behavior, and overall customer experience.

Who is it for?

Market research firms, retail chains, and hospitality companies running mystery shopper programs.